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Public works agencies are operating in an environment that is evolving faster than traditional systems and practices were designed to support. Today’s organizations are responsible not only for maintaining physical infrastructure, but for managing complex, interconnected systems shaped by advancing technology, workforce changes, and rising public expectations.

ɫ��AV’s Integrated Strategy Committees have collaborated to present this live, virtual two-day educational series focused on the themes of adaptability and “challenging the process.” Through lessons learned from both technological and human-centered innovation, this program will explore how public works professionals can respond effectively to emerging challenges and lead meaningful organizational change.

Participants will gain insights and practical strategies to help their agencies adapt, innovate, and prepare for the future. Each day will conclude with facilitated discussions, providing opportunities to exchange ideas, network with peers, and engage more deeply with these complex and timely topics.

After completing this course, participants will be better able to:

1. Identify practical strategies for leading and implementing meaningful change.  
2. Explain how adaptability and “challenging the process” supports innovation and organizational resilience.
3. Assess how technological advancements and workforce changes are influencing priorities and decision-making within public works agencies. 

Moderators:
Susan Hann
Assistant Superintendent Facilities Services
Brevard Public Schools 

Laura Kroeger
Executive Director
Mile High Flood District 

Hosted by the Asset Management Committee, Leadership & Management Committee, Sustainability and Resiliency Committee , Technology Committee, and Workforce Development Committee

Click here to view additional event details, including each day’s agenda and speaker information.

Proficiency Level: Applied

Registration: $75 members; $125 for nonmembers

NOTES: 

• Two-day educational series May 12th & 13th 10:00 a.m. -1:00 p.m. CT
• This program offers 0.4 CEU credits.
• Instructions for joining the webinar will be emailed to you the day prior, and day of the event. 
• Questions: (800) 848-2792, education@apwa.org 

LAST DAY TO REGISTER: 12:00 p.m. Central Time May 11, 2026

Refund Policy: Online Education Program–Cancellation/Refund Policy